(Updated) SMTP / POP3 settings for your email client

Urgent update - 27/02/2018 !
Please change your incoming/outgoing server from rs21.websitehostserver.net to chi-node11.websitehostserver.net (see changes below in RED).

Please use the settings below to configure your outlook or other email client program.

Incoming e-mail 

  • Plaintext authentication for POP3 and IMAP will be disabled. 
  • Connections to the servers on ports 110 and 143 will not be allowed. 

Outgoing e-mail 

  • E-mail clients will be required to connect with SSL/TLS before being allowed to authenticate.

As a result, please review your mail clients for the following settings, adjusting as required:

Incoming Server: chi-node11.websitehostserver.net
IMAP Port: 993 or POP3 Port: 995 
Outgoing Server: chi-node11.websitehostserver.net
SMTP Port: 465 
SMTP Authentication = On
SSL: Enabled

NOTE: Authentication is required for IMAP, POP3, and SMTP.

These incoming/ outgoing server changes will take effect on: February 26, 2018 from 6:21 A.M -- 8:21 A.M EST.

These SSL changes will take effect on: September 8, 2017 from 2:00 A.M -- 3:00 A.M EST.
As continuation of our security hardening practices, we will be officially ending the ability to use plaintext authentication for email services. This change should impact less then 1% of our customer base still utilizing these legacy features. It is recommended to review the following changes to ensure your services will not be impacted.