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17 articles in this category

SMTP / POP3 settings upgraded to support SSL encryption

As continuation of our security hardening practices, we will be officially ending the ability to use plaintext authentication for email services. This change should impact less then 1% of our customer base still utilizing these legacy features. ...

Whois: Do you want to know who registered a domain name?

ICANN's WHOIS Lookup gives you the ability to lookup any generic domains, such as "" to find out the registered domain holder. Click the link here to visit the Whois site: ICANN's WHOIS (

What's my IP address

Use these online tools to check what your External IP address is: ( ( (

What to do when your WordPress site has been hacked?

Nearly every WordPress site can be hacked if you don't stay current with your updated (e.g. Old WordPress version, plugins or themes). Also, a new vulnerability can be discovered within your WordPress version. What can you do? The first th...

WeTransfer send larger files via email

WeTransfer is the simplest way to send your files around the world. Send up to 2 GB to any email address and use as much times as you like. Most email providers support up to 25 mb max for your attachments. With We Transfer the recipient wi...

Telesur ISP - DNS server address

For our local clients in Suriname. The local ISP for Suriname (Telesur) uses the following DNS server ip addresses for there DSL connection. DNS 1: DNS 2: Visit: ( for more...

Spam filtering

On our Linux hosting platform, we have RBL (Real-time Blackhole List) checks enabled by default to help decrease incoming spam. We would recommend using the user level filtering options to block common spam domains if you are seeing increases in...

Nameservers (DNS)

If you need to point your domainname to our servers, then please use the following nameservers (DNS): Name Server 1: Name Server 2: Please note that routing could take up to 24-48...

Ms Outlook account email authentication issue

If for some reason you outlook application is having trouble sending mail, but receiving isn't an issue and you keep getting this message: Authentication failed because Outlook doesn't support any of the available authentication methods. F...

Mark or unmark Spam in Gmail

You can mark or unmark emails as spam. Gmail also automatically identifies spam and other suspicious emails and sends them to Spam. Click this link ( to learn more.

Looking for a open source FTP client?

WinSCP is an open source free SFTP client, FTP client, WebDAV client and SCP client for Windows. Its main function is file transfer between a local and a remote computer. Beyond this, WinSCP offers scripting and basic file manager functional...

How to check if your router ports are open

Use this tool to check if your router ports are open (e.g. for mailserver setup or FTP server). Port forwarding tester (

How to change Google Map coordinates in Joomla 3x

If you need to change your Joomla 3x Google Map coordinates, please follow this link (

Favicon Generator Tool

Need a Favicon icon for your website? We recommend 'RealFaviconGenerator'. Each platform comes with its own design requirements. You can't just use the same picture everywhere. RealFaviconGenerator knows this and lets you craft your icon...

Can I renew my domain name after it expires?

Yes, but it also depends upon your domain name's extension and it's registry rules. If the registry for your domain name extension allows it, we hold your expired domain name for a few days waiting for you to renew it. For many domain name ...


Please use one of the following links to connect to your hosting Cpanel: ( (http://chi-node11.websitehostserver.n...

Web Push Notifications on your website

Enable push notifications for your website (Allow / Not now) Video tutorial: Push notification service: